Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact support. This may include your name, email address, billing information, and any other information you choose to provide.

We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and referring website.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Understand how users interact with our website
• Comply with legal obligations

3. Advertising & Third-Party Services

We use third-party advertising services including Google Ads, Meta (Facebook/Instagram), TikTok, and Microsoft Advertising. These services may collect information about your visits to our website and other sites to provide targeted advertisements.

We do not sell your personal information. However, the use of advertising cookies may be considered a “sale” under certain privacy laws like the California Consumer Privacy Act (CCPA).

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through our cookie consent banner or your browser settings.

Types of cookies we use:

• Essential: Required for the website to function
• Analytics: Help us understand website usage (Google Analytics)
• Advertising: Used to deliver relevant ads (Google Ads, Meta Pixel, TikTok Pixel, Microsoft Clarity)

5. Your Privacy Rights

CCPA (California Residents): You have the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the “sale” of your personal information. To exercise these rights, email us at support@flowproacademy.com.

GDPR (EU/UK Residents): You have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to data portability and the right to object to processing.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@flowproacademy.com.